Portrait of Dr Ozlem Bak Dr Ozlem Bak

o.bak@hud.ac.uk | 01484 473006


Position: Senior Lecturer, Department of Logistics, Operations, Hospitality and Marketing
Qualifications: PGCE, MBA, MCIPS, FHEA, MCMI, PhD


Dr Ozlem Bak is a Senior Lecturer at University of Huddersfield Business School. Prior to joining academia, she worked in multinational automotive companies and distributors in Germany, Turkey and the UK. She holds a PhD in Supply Chain Management from University of East Anglia (UK). She received the Emerald Highly Commended Award in the area of Production and Operations Management. Her research has concentrated in supply chain education, e-business enabled organizational transformation in automotive supply chains, and use of mixed methods in research. She is a member of Chartered Institute of Purchasing and Supply (CIPS) and a Fellow of Higher Education Academy in the UK.


Research and Scholarship

Her primary areas of research include:

  • E-business enabled supply chain
  • Organisational transformation
  • Supply Chain Management Education, Skills and Competencies
  • Mixed Methods Research

External Committee Member and Reviewer

  • Reviewer for National Teaching Fellowships UK
  • Expert Panel Member of Chartered Management Institute (CMI) UK
  • Ad hoc Academic Reviewer - SAGE Publications
  • Ad hoc reviewer for International journal of operations and production management
  • Ad hoc reviewer for Supply Chain Management; an international Journal
  • Ad hoc reviewer for SAGE- Mixed Methods Journal
  • Ad hoc reviewer for Industry and Higher Education
  • Ad hoc reviewer for Learning Organisation
  • Ad hoc Academic Reviewer for McGraw Hill
  • Committee member UK Academy for Information Systems International Conference (UKAIS2011)
  • Program Committee Member IBIMA
  • CIPS Yorkshire Education Group member

Publications and Other Research Outputs


Bak, O (2018) E-Business and Supply Chain Integration: Strategies and Case Studies from Industry . : Kogan Page. ISBN 9780749478452

Bak, O (2018) ‘Supply chain risk management research agenda – from a literature review to a call for future research directionsBusiness Process Management Journal , 28 (4). ISSN 1463-7154


Bak, O (2017) ‘Assessing the E-business technology impact: how companies are transforming their supply chain through utilizing e-business technologies’. In: BAM 2017, 5th-7th September 2017, University of Warwick, UK

Bak, O. and Jordan, C. (2017) ‘Linking industry and higher education: assessing the skills requirementsLogistics and Transport Focus , pp. 55-56. ISSN 1466-836X


Jordan, C. and Bak, O. (2016) ‘The growing scale and scope of the supply chain: A reflection on supply chain graduate skillsSupply Chain Management: An International Journal , 21 (5), pp. 610-626. ISSN 1359-8546

Bak, O (2016) ‘Investigating organizational transformation in supply chains: A case study on B2B and Extranet impactStrategic Change . ISSN 1086-1718

Bak, O (2016) ‘An application of the BPCM model in an e-business driven transformation agenda – Assessing resource implications for a European automotive Multinational Corporation (MNC)Information Technology & People , 29 (2), pp. 334-353. ISSN 0959-3845


Bak, O (2015) ‘Pace and Stimuli of a transformation effort in automotive MNCs’. In: EUROMA2015, 26th June - 1st July 2015, Neuchatel, Switzerland


Guven-Uslu, P., Chan, H., Ijaz, S., Bak, O., Whitlow, B. and Kumar, V. (2014) ‘In-depth study of ‘decoupling point’ as a reference model: an application for health service supply chainProduction Planning & Control , 25 (13), pp. 1107-1117. ISSN 0953-7287

Bak, O (2014) ‘Investigating organizational transformation in supply chains: A case study on B2B and Extranet impact’. In: CSCMP European Research Seminar, 28th - 29th April 2014, Dusseldorf, Germany


Bak, O. and Boulocher-Passet, V. (2013) ‘Connecting industry and supply chain management education: exploring challenges faced in a SCM consultancy moduleSupply Chain Management: An International Journal , 18 (4), pp. 468-479. ISSN 1359-8546


Bak, O (2012) ‘Universities: can they be considered as learning organizations?: A preliminary micro-level perspectiveThe Learning Organization , 19 (2), pp. 163-172. ISSN 0969-6474

Bak, O (2012) ‘Transformation and e-business applications in automotive multinational corporations: A mixed methods studyInternational Journal of Multiple Research Approaches , 6 (1), pp. 33-40. ISSN 1834-0806

Bak, O (2012) ‘Web-based Learning Environments’. In: Higher Education Management and Operational Research. UK: Sense Publishers. pp. 167-175. ISBN 9789460919763


Bak, O (2011) The impact of e-business technologies on public and private organizations . USA: IGI Publications. ISBN 9781609605018

Bak, O (2011) ‘The Role of Qualitative Research in a Mixed Methods Study - Assessing the e-Business Enabled Transformation in a Strategic Business UnitQualitative Research Journal , 11 (2), pp. 76-84.

Bak, O (2011) ‘Creating a bridge between industry and higher education through an operations consultancy moduleIndustry and Higher Education , 25 (3), pp. 205-211. ISSN 0950-4222


Bak, O (2010) ‘Translating knowledge management into the supply chains’. In: Business Information Systems: Concepts, Methodologies, Tools and Applications.. USA: IGI Publications. pp. 1170-1179. ISBN 9781615209699

Bak, O (2010) ‘Recent trends in the literature on the impact of marketing in supply and demand chain’. In: 4th Workshop on Market Driven Supply Chains, 24th - 25th March 2010, Brussels, Belgium


Bak, O (2009) ‘Book Review: Supply Chain Risk by Zsidin et alJournal of Operational Research Society , 60 (11), pp. 1610-1610. ISSN 0160-5682

Bak, O (2009) ‘The use of mixed methods and how it has been applied within a study of organizational transformation in a supply chain setting’. In: British Academy of Management Conference 2009, 15th - 17th September 2009, Brighton, UK


Bak, O., Edmunds, M., Nielsen, D. and Stair, N. (2008) ‘Web-Based Course Support Systems: An Essential Tool for Supporting Flexible Learning Environment’. In: Proceedings of the 19th International Conference on Database and Expert Systems Application. : CS Digital Library. pp. 427-430. ISBN 9780769532998

Bak, O (2008) ‘An Investigation Into The E-Business applications In Automotive Supply Chains’. In: EUROMA2008, 15th Annual Conference, 15-18 June 2008, Groningen, Netherlands


Bak, O (2007) ‘The use of collaboration tools in supply chain : implications and challenges’. In: E-Chain Technologies. : Information Science Reference. pp. 162-178. ISBN 9781599042558


Bak, O (2006) ‘Complexity and Impact of Internet technologies, a study on Supply Chain Management’. In: Complexity Management in Supply Chains; Concepts, Tools and Methods. Germany: Erich Schmidt Verlag. pp. 265-285. ISBN 9783503097371


Bak, O (2005) ‘Towards Triangulation – Blending Techniques in Supply Chain Management Context’. In: Research Methods in Supply Chain Management. Germany: Physica. pp. 331-346. ISBN 9783790815832


  • Highly Commended Award, Emerald/EFMD Outstanding Doctoral Research Award
  • Fellow of Higher Education Academy
  • Member of Chartered Institute of Purchasing and Supply
  • Member of Chartered Management Institute
  • 2009-2013 External Examiner for London Metropolitan
  • 2013 ongoing External Examiner for Anglia Ruskin University
  • 2007-2010 External Examiner for Birmingham City University
  • Visiting Lecturer “University of Kassel”
  • Guest Lecture, Bilkent University, Ankara-Turkey
  • University of East Anglia, PhD Scholarship

Research Degree Supervision

I am interested in supervising research projects in the area of e-supply chain, e-business enabled organizational transformation and automotive supply chains.

Currently I am also undertaking research on public procurement and its implications for suppliers.

Teaching and Professional Activities

I am teaching Strategic Supply Chain Management, Global Supply Chain Management, Strategic Purchasing, Buying and Merchandising and Research Methods.